Last Updated: September 17, 2026

At itcroc LLC, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, contact us, request a quote, book a call, purchase a service, or work with us.

Information We Collect

When you interact with itcroc LLC, we may collect information you provide directly, including your name, email address, phone number, company or business information, website URL, project requirements, messages, files, and other information you choose to provide.

We may also collect technical information generated when you use our website, such as your IP address, browser type, device information, referring pages, pages visited, and general website usage information.

How We Use Your Information

We use your information to respond to inquiries, understand your requirements, prepare quotes and proposals, communicate about projects, provide and improve our services, manage client relationships, provide support, maintain website security and performance, process business transactions, and maintain appropriate business records.

We may also use information to understand how visitors interact with our website and improve our content, services, and overall user experience.

We do not sell your personal information.

Contact Forms and Communications

When you contact us through our website, email, WhatsApp, a booking method, or another communication channel, we may retain the information you provide to respond to your request and manage our business relationship with you.

Information submitted in connection with a project may be retained as part of our project and business records.

Client and Project Information

When you work with itcroc LLC, we may receive information required to design, develop, maintain, or support your digital products and services. This may include project briefs, website content, design files, technical information, account access, credentials, assets, communications, and other materials you voluntarily provide.

We use this information only as reasonably necessary to perform the requested services, communicate with you, manage the project, and provide ongoing support where applicable.

Payments

When you purchase a service or make a payment through a third-party payment provider, payment information is processed by that provider according to its own terms and privacy practices.

itcroc LLC may receive transaction-related information necessary to confirm payments, maintain financial records, provide services, and handle billing matters. We do not directly store complete payment card details processed by third-party payment providers.

Cookies and Website Technologies

Our website may use cookies and similar technologies necessary for website functionality, security, performance, preferences, and understanding how visitors interact with the site.

These technologies may collect technical and usage information such as device type, browser information, pages viewed, referring sources, and interactions with website features.

You can manage or disable cookies through your browser settings. Some website functionality may not operate correctly if certain cookies are disabled.

Third-Party Services

itcroc LLC uses third-party services where necessary to operate our website, communicate with clients, process payments, manage projects, host content, provide technical infrastructure, and deliver our services.

When you interact with a third-party platform through our website, that provider may collect or process information according to its own privacy policy and terms.

External Links

Our website may contain links to third-party websites and platforms. These websites operate independently from itcroc LLC and may have their own privacy policies and data practices.

itcroc LLC is not responsible for the privacy practices, security, availability, or content of third-party websites.

How We Share Information

We do not sell or rent personal information.

We may share information with service providers, contractors, or platforms when reasonably necessary to operate our business, complete a project, process a transaction, maintain our website, or provide requested services.

We may also disclose information when required by applicable law, regulation, court order, legal process, or when reasonably necessary to protect the rights, property, security, or legitimate interests of itcroc LLC, our clients, or others.

Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.

Despite these measures, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.

Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain client and business records, fulfill contractual obligations, process transactions, resolve disputes, provide ongoing support, and comply with applicable legal requirements.

Retention periods may vary depending on the nature of the information and the purpose for which it was collected.

Your Privacy Rights

Depending on where you live and the privacy laws that apply to you, you may have rights concerning your personal information. These may include requesting access to your information, requesting corrections, requesting deletion, restricting certain processing, or objecting to certain uses of your information.

To submit a privacy-related request, contact us using the information provided below. We may request reasonable information to verify your identity before processing certain requests.

Children’s Privacy

Our website and services are intended for businesses, founders, organizations, and professional users. They are not designed or directed specifically toward children.

We do not knowingly collect personal information from children where parental or guardian consent would be required under applicable law.

International Visitors

itcroc LLC works with clients and website visitors from multiple countries. As a result, information may be processed or stored in countries other than the country in which you live.

Where applicable, we take reasonable measures to handle personal information in accordance with applicable privacy and data protection requirements.

Changes to This Privacy Policy

We may update this Privacy Policy when our website, services, technologies, business practices, or legal requirements change.

Any updated version will be published on this page with a revised Last Updated date.

Contact Us

If you have questions about this Privacy Policy, want to exercise an applicable privacy right, or have concerns about how your information is handled, please contact:

itcroc LLC
Email: support@itcroc.com